Refund
Return & Refund Policy
Applicable to all users of vedirya.in and its associated services
Last updated: [09/07/2025]
At Vedirya, we stand by the quality of our Ayurvedic products. If you’re not satisfied, here’s how we handle returns, exchanges, and refunds:
1. Return Eligibility
- Submit a return request within 7 calendar days of delivery.
- Products must be unused, in their original packaging, with all seals intact.
- For hygiene-sensitive items (oils, creams, derma rollers, applicator brushes, combs), we accept returns only if unopened.
- Subscription orders may not be returned once the billing cycle has renewed.
2. How to Initiate a Return
- Email us at care@vedirya.in with:
- Your Order ID
- Product name and quantity
- Brief reason for return
- Clear photographs of the sealed package
- We’ll review and send you a Return Authorization within 24-48 hours.
- Pack the product securely, attach the authorization slip, and ship it back to our address:
Vedirya, AF-37, RBG Complex, Karelibaug, Vadodara, Gujarat – 390018
3. Return Shipping Costs
- Customer-initiated returns: Return shipping at customer’s expense.
- Damaged, defective, or incorrect items: Vedirya will provide a prepaid return label or reimburse your shipping cost upon request.
4. Inspection & Approval
- Once we receive your return, our Quality Team will inspect the item(s).
- Approval timeframe: up to 5 business days from receipt.
- If products fail inspection (opened, used, damaged), we reserve the right to decline your return.
5. Refund Options & Timeline
- Refund method: Your original payment method (wallet, credit/debit card, net banking, or UPI).
- Wallet refunds: Credited instantly to your Vedirya Wallet balance.
- Processing time: Refunds issued within 7 business days after approval.
- You will receive an email confirmation with the refund details.
6. Non-Refundable Items
- Products that have been opened or used.
- Sale or clearance items marked “Final Sale.”
- Any item without a valid Return Authorization.
7. Exchange Policy
- We do not currently offer direct exchanges.
- Place a new order for the desired product and request a refund on the original item.
8. Damaged or Defective Products
- Report defects within 48 hours of delivery.
- Email photos of the damaged goods to care@vedirya.in.
- We will arrange a full refund or replacement at no extra cost.
9. Cancellations
- You may cancel standard product orders before they are dispatched.
- Subscription plan cancellations must be made at least 48 hours before the next renewal date.
- Cancellations after dispatch will follow the standard return process.
10. Contact Us
If you have any questions about our Refund & Return Policy, reach out to:
**Vedirya**
AF-37, RBG Complex, Karelibaug, Vadodara, Gujarat – 390018 
care@vedirya.in 
+91 83474 69766 
[www.vedirya.in](https://www.vedirya.in)
or reach us on Contact Us page.
We’re here to ensure your Vedirya experience is always satisfying and worry-free 
